The terms of the contract with the rental agent are very vague (my stupid ass mistake, because I was not deepened and I asked the rental agent the question before signing the dotted line!), but it is said that the rent is guaranteed and paid within 5 days, which, as you can see, never happened as explained above. Before doing anything, you must first inform them in writing and list the complaints and problems you encounter with them and give them 7 days to respond. In your registered and signed letter, tell them that they must respond within 7 days, but that they must respond. Keep a copy of the letter…. No email. The prohibition applies to secure short-term rentals, certain student rentals, and sub-tenants who live with a private landlord. .